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What is Affiliate Marketing

Affiliate marketing is a performance-based marketing method, in which a business rewards one or more affiliates for each visitor or customer brought in through the affiliate's marketing efforts. It is a popular and effective strategy in the world of digital marketing, offering benefits for both companies and affiliates

Definition and Functioning

In affiliate marketing, an affiliate promotes a company's products or services in exchange for a commission for each sale, lead or click generated through your marketing efforts. The process generally works as follows

1. A company (advertiser) creates an affiliate program

2. Individuals or other companies (affiliates) sign up for the program

3. Affiliates receive unique links or tracking codes

4. Affiliates promote the products or services using these links

5. When a customer makes a purchase using the affiliate link, this receives a commission

Types of Commissions

There are several commission models in affiliate marketing

1. Pay Per Sale (PPS): The affiliate receives a percentage of each sale

2. Pay Per Lead (PPL): The affiliate is paid for each qualified lead

3. Pay Per Click (PPC): The affiliate earns for each click on the affiliate link

4. Pay Per Install (PPI): Commission paid for each installation of an application

Promotion Channels

Affiliates can promote products and services through various channels

1. Blogs and websites

2. Social networks

3. Email marketing

4. Videos on YouTube

5. Podcasts

6. Paid ads

Advantages for Companies

1. Cost-benefit: Companies only pay when there are results

2. Expanded reach: Access to new audiences through affiliates

3. Low risk: Lower initial investment in marketing

4. Increase in brand visibility: More people know the brand

Advantages for Affiliates

1. Renda passiva: Potencial de ganhar dinheiro 24/7.

2. Low initial investment: It is not necessary to create your own products

3. Flexibility: Work from anywhere, at any time

4. Diversification: Possibility of promoting various products

Challenges and Considerations

1. Competition: The affiliate market can be highly competitive

2. Consumer confidence: It is crucial to maintain credibility when recommending products

3. Changes in algorithms: Platforms like Google can affect traffic

4. Variable commissions: Some companies may reduce commission rates

Best Practices

1. Choose relevant products for your audience

2. Be transparent about your affiliate links

3. Create valuable content, not just promotions

4. Test different strategies and continuously optimize

5. Build long-term relationships with your audience

Regulations and Ethics

Affiliate marketing is subject to regulations in many countries. In the USA, for example, the Federal Trade Commission (FTC) requires affiliates to clearly disclose their relationships with advertisers. It is essential to follow ethical and legal guidelines to maintain public trust and avoid penalties

Tools and Platforms

There are several tools and platforms that facilitate affiliate marketing

1. Affiliate networks (e.g. Amazon Associates, ClickBank

2. Tracking platforms (e.g. Post Affiliate Pro, Everflow

3. SEO tools and keyword analysis

4. Plugins for WordPress and other blogging platforms

Future Trends

Affiliate marketing continues to evolve. Some trends include

1. Greater focus on micro and nano influencers

2. Growing use of AI and machine learning

3. Increase in video and audio affiliate marketing

4. Greater emphasis on personalization and segmentation

Conclusion

Affiliate marketing is a powerful strategy in the arsenal of modern digital marketing. Offers significant opportunities for both companies and individuals, allowing mutually beneficial partnerships. However, like any form of marketing, requires careful planning, ethical execution and continuous adaptation to market changes. When implemented correctly, affiliate marketing can be a valuable source of revenue and growth for all parties involved

Companies of the Magazine Luiza Group Join the Brazil Pact for Business Integrity

In an initiative to strengthen transparency and ethics in business, the Magalu Consortium and MagaluBank, companies belonging to the Magazine Luiza group, they announced today their adherence to the Brazil Pact for Business Integrity. This commitment is part of an initiative promoted by the Office of the Comptroller General of the Union (CGU)

The Brazil Pact is a voluntary program that encourages companies to publicly commit to business integrity. Carlos Mauad, CEO of MagaluBank, highlighted the importance of this action: “This demonstrates our commitment to promoting transparency and preserving the reputation of our financial vertical”

The two companies, that are part of the financial vertical of the Magalu group, they serve thousands of customers monthly. Adherence to the Pact is seen as a way to minimize corruption risks and expand business opportunities with partners who share the same ethical values

This initiative aligns with the Integrity Program of the Magalu group, established in 2017, that aims to ensure the ethical behavior of the company. Participation in the Brazil Pact reaffirms the commitment of senior management of institutions to the continuous pursuit of high standards of integrity

The adherence of the Magalu Consortium and MagaluBank to the Brazil Pact for Business Integrity marks an important step in promoting ethical and transparent business practices in the Brazilian financial sector

What is Artificial Intelligence (AI) and how does its Application in E-commerce work

Definition of Artificial Intelligence

Artificial Intelligence (AI) is a branch of computer science that focuses on creating systems and machines capable of performing tasks that typically require human intelligence. This includes learning, problem solving, pattern recognition, natural language understanding and decision making. AI seeks not only to imitate human behavior, but also improve and surpass human capabilities in certain tasks

History of AI

The concept of AI has existed since the 1950s, with the pioneering work of scientists like Alan Turing and John McCarthy. Over the decades, AI has gone through several cycles of optimism and "winters", periods of lower interest and funding. However, in recent years, due to advances in computing power, availability of data and more sophisticated algorithms, AI has experienced a significant resurgence

Types of AI

1. Weak AI (or Narrow AI): Designed to perform a specific task

2. Strong AI (or General): Capable of performing any intellectual task that a human being can do

3. Super AI: Hypothetical AI that would surpass human intelligence in all aspects

Techniques and Subfields of AI

1. Machine Learning: Systems that learn from data without being explicitly programmed

2. Deep Learning: An advanced form of machine learning using artificial neural networks

3. Natural Language Processing (NLP): Allows machines to understand and interact using human language

4. Computer Vision: Allows machines to interpret and process visual information

5. Robotics: Combines AI with mechanical engineering to create autonomous machines

Applied Artificial Intelligence to E-commerce

E-commerce, or e-commerce, refers to the buying and selling of goods and services over the internet. The application of AI in e-commerce has revolutionized the way online companies operate and interact with their customers. Let's explore some of the main applications

1. Personalization and Recommendations

The AI analyzes browsing behavior, purchase history and user preferences to provide highly personalized product recommendations. This not only improves the customer experience, but also increases the chances of cross-selling and upselling

Example: Amazon's recommendation system, that suggests products based on the user's purchase and viewing history

2. Chatbots and Virtual Assistants

Chatbots alimentados por IA podem fornecer suporte ao cliente 24/7, answering frequently asked questions, assisting in website navigation and even processing orders. They can understand natural language and continuously improve their responses based on interactions

Example: Sephora's virtual assistant, that helps customers choose beauty products and provides personalized recommendations

3. Demand Forecasting and Inventory Management

AI algorithms can analyze historical sales data, seasonal trends and external factors to predict future demand more accurately. This helps companies optimize their inventory levels, reducing costs and avoiding excesses or shortages of products

4. Dynamic Pricing

AI can adjust prices in real time based on demand, competition, available stock and other factors, maximizing revenues and competitiveness

Example: Airlines use AI to constantly adjust ticket prices based on various factors

5. Fraud Detection

AI systems can identify suspicious patterns in transactions, helping to prevent fraud and protect both customers and businesses

6. Customer Segmentation

AI can analyze large volumes of customer data to identify significant segments, allowing for more targeted and effective marketing strategies

7. Search Optimization

AI algorithms improve search functionality on e-commerce sites, understanding the user's intentions better and providing more relevant results

8. Augmented Reality (AR) and Virtual Reality (VR)

AI combined with AR and VR can create immersive shopping experiences, allowing customers to "try on" products virtually before purchasing

Example: The IKEA Place app, that allows users to see how the furniture would look in their homes using AR

9. Sentiment Analysis

AI can analyze customer comments and reviews to understand sentiments and opinions, helping companies improve their products and services

10. Logistics and Delivery

AI can optimize delivery routes, predict delivery times and even assist in the development of autonomous delivery technologies

Challenges and Ethical Considerations

Although AI offers numerous benefits for e-commerce, also presents challenges

1.Data Privacy: The collection and use of personal data for personalization raises concerns about privacy

2. Algorithmic Bias: AI algorithms can inadvertently perpetuate or amplify existing biases, leading to unfair recommendations or decisions

3. Transparency: The complexity of AI systems can make it difficult to explain how certain decisions are made, what can be problematic in terms of consumer trust and regulatory compliance

4. Technological Dependence: As companies become more reliant on AI systems, vulnerabilities may arise in the event of technical failures or cyber attacks

5. Impact on Employment: Automation through AI may lead to a reduction in certain roles in the e-commerce sector, although it can also create new types of jobs

Future of AI in E-commerce

1. Personalized Shopping Assistants: More advanced virtual assistants that not only answer questions, but proactively assist customers throughout the purchasing process

2. Hyper-Personalized Shopping Experiences: Product pages and online store layouts that dynamically adapt to each individual user

3. Predictive Logistics: Systems that anticipate customer needs and pre-position products for ultra-fast delivery

4. Integration with IoT (Internet of Things): Smart home devices that automatically place orders when supplies are low

5. Voice and Image Shopping: Advanced voice and image recognition technologies to facilitate shopping through voice commands or photo uploads

Conclusion

Artificial Intelligence is profoundly transforming the landscape of e-commerce, offering unprecedented opportunities to enhance the customer experience, optimize operations and drive business growth. As technology continues to evolve, we can expect even more revolutionary innovations that will redefine the way we buy and sell online

However, it is crucial that e-commerce companies implement AI solutions in an ethical and responsible manner, balancing the benefits of technology with consumer privacy protection and ensuring fair and transparent practices. Future success in e-commerce will depend not only on the adoption of advanced AI technologies, but also the ability to use them in a way that builds long-term customer trust and loyalty

As we move forward, the integration of AI in e-commerce will continue to blur the lines between online and offline retail, creating increasingly seamless and personalized shopping experiences. The companies that can effectively harness the power of AI, while carefully navigating the ethical and practical challenges associated, will be well positioned to lead the next era of e-commerce

What are collective purchases

Collective purchases, also known as group purchases or group buying, they represent a business model in e-commerce where a group of consumers comes together to obtain significant discounts on products or services. This concept is based on the principle of collective purchasing power, where suppliers offer reduced prices in exchange for a guaranteed volume of sales

History
The concept of collective purchasing is not new, having its roots in traditional business practices such as buying cooperatives. However, the online version of this model gained popularity in the late 2000s, with the launch of sites like Groupon in 2008. The idea quickly spread, leading to the emergence of numerous similar sites around the world

How collective purchases work

  1. Offer: A supplier proposes a significant discount on a product or service, generally 50% or more
  2. Activation: The offer is activated only when a minimum number of buyers commit to purchasing the product or service
  3. Deadline: Offers usually have a limited time frame, creating a sense of urgency among potential buyers
  4. Disclosure: Group buying sites promote offers through emails, social media and other marketing channels
  5. Purchase: If the minimum number of buyers is reached within the deadline, the offer is activated and the coupons are issued to the buyers

Advantages
Collective purchases offer benefits for both consumers and companies

For consumers

  1. Significant discounts: Consumers can obtain products and services at greatly reduced prices
  2. Discovery: Exposure to new businesses and experiences they may not have discovered otherwise
  3. Convenience: Easy access to a variety of offers on a single platform

For companies

  1. Advertising: Exposure to a large number of potential customers at a relatively low cost
  2. Increase in sales: Potential for a large volume of sales in a short period
  3. New customers: Opportunity to attract new customers who can become regulars

Challenges and criticisms
Despite its initial popularity, the collective purchasing model faced several challenges

  1. Market saturation: Rapid growth has led to saturation in many markets, making it difficult for companies to stand out
  2. Service quality: Some companies, overwhelmed with the volume of clients from the offers, they could not maintain the quality of the service
  3. Reduced profit margins: Large discounts can lead to very low or even negative profit margins for participating companies
  4. Customer loyalty: Many consumers were attracted only by discounts and did not become regular customers
  5. Consumer fatigue: Over time, many consumers felt overwhelmed by the volume of offers in their emails

Evolution and current trends
The collective purchasing model has evolved significantly since its peak in the early 2010s

  1. Focus on niches: Many collective buying platforms now focus on specific sectors, like travel or gastronomy
  2. Integration with other models: Some companies have integrated elements of collective purchasing into their existing business models, like marketplaces and cashback sites
  3. Personalization: Use of data and artificial intelligence to provide more relevant offers to consumers
  4. Corporate group buying: Some companies are using the model to obtain discounts on bulk purchases for their employees
  5. Flash sales: Short-term offers with significant discounts, inspired by the model of collective purchasing

Legal and ethical considerations
Collective purchases have also raised legal and ethical issues, including

  1. Misleading advertising: Concerns about the truthfulness of the advertised discounts
  2. Consumer protection: Issues regarding refunds and guarantees for products and services purchased through collective buying
  3. Pressure on small businesses: Criticism that the model may excessively pressure small businesses to offer unsustainable discounts

Conclusion
Collective buying represented a significant innovation in e-commerce, offering a new way to connect consumers and businesses. Although the model has faced challenges and evolved over time, the fundamental principles of collective purchasing power and volume discounts remain relevant in the current e-commerce landscape. As e-commerce continues to evolve, it is likely that we will see new iterations and adaptations of the concept of collective purchasing, always seeking to provide value for both consumers and businesses

What is an Online Marketplace

An online marketplace is a digital platform that connects buyers and sellers, allowing them to conduct business transactions over the internet. These platforms act as intermediaries, providing an infrastructure for individual sellers or companies to offer their products or services to a large number of potential customers. Some popular examples of online marketplaces include Amazon, eBay, Mercado Livre and Airbnb

History

Online marketplaces emerged in the late 1990s, with the advent of e-commerce. One of the first and most successful examples was eBay, founded in 1995, that started as an online auction site for consumers to sell items to each other. As the internet became more accessible and trust in e-commerce grew, more marketplaces have emerged, covering a wide range of sectors and business models

Types of online marketplaces

There are several types of online marketplaces, each with its own characteristics and target audiences

1. Horizontal marketplaces: They offer a wide variety of products from different categories, like Amazon and Mercado Livre

2. Vertical marketplaces: Focus on a specific niche or sector, like Etsy for handmade and vintage products, or Zalando for fashion

3. Service marketplaces: Connect service providers to clients, like Fiverr for freelancers or Uber for transportation services

4. P2P marketplaces: Allow consumers to sell products or services directly to each other, like eBay or Airbnb

Advantages

Online marketplaces offer various advantages for sellers and buyers

1. Expanded reach: Sellers can access a much larger audience than would be possible with a physical store

2. Convenience: Buyers can easily find and purchase products or services, anytime and anywhere

3. Variety: Marketplaces usually offer a wide selection of products or services, allowing buyers to find exactly what they are looking for

4. Trust: Established platforms provide reputation systems and consumer protection, increasing trust in transactions

5. Reduced costs: Sellers can save on operational costs, such as renting physical space and employees

Challenges

Despite its advantages, online marketplaces also present some challenges

1. Competition: With many sellers offering similar products, it can be difficult to stand out and attract customers

2. Fees: Platforms usually charge fees on sales, what can reduce the profit margins of sellers

3. Platform dependency: Sellers can become overly dependent on the marketplace, limiting your ability to build your own brand

4. Quality issues: Ensuring the quality and authenticity of products can be a challenge, especially in marketplaces with many sellers

Future of online marketplaces

As e-commerce continues to grow, online marketplaces are expected to become even more prevalent and sophisticated. Some trends that are expected to shape the future of marketplaces include

1. Personalization: The use of data and artificial intelligence to provide more personalized shopping experiences

2. Omnichannel integration: The combination of online and offline experiences to create a perfect shopping journey

3. Specialized marketplaces: The emergence of more marketplaces focused on specific niches or communities

4. Globalization: The expansion of marketplaces into new international markets, connecting sellers and buyers worldwide

Conclusion

Online marketplaces have revolutionized the way we buy and sell products and services, offering convenience, unprecedented variety and accessibility. As technology advances and consumer habits evolve, marketplaces should continue to play a central role in e-commerce and the global economy. Although there are challenges to be faced, the future of online marketplaces looks promising, with new innovations and opportunities always emerging

What is e-commerce

E-commerce, also known as e-commerce, it is the practice of conducting commercial transactions over the internet. This includes the buying and selling of products, online services and information. E-commerce has revolutionized the way companies conduct their business and how consumers acquire goods and services

History

E-commerce began to gain popularity in the 1990s, with the advent of the World Wide Web. At the beginning, online transactions were mainly limited to the sale of books, CDs and software. Over time, as technology advanced and consumer confidence in e-commerce grew, more companies started to offer a wide range of products and services online

Types of e-commerce

There are several types of e-commerce, including

1. Business-to-Consumer (B2C): Involves the sale of products or services directly to end consumers

2. Business-to-Business (B2B): It occurs when one company sells products or services to another company

3. Consumer-to-Consumer (C2C): Allows consumers to sell products or services directly to each other, usually through online platforms like eBay or OLX

4. Consumer-to-Business (C2B): Involves consumers who offer products or services to businesses, as freelancers offering their services through platforms like Fiverr or 99Freelas

Advantages

E-commerce offers several advantages for businesses and consumers, such as

1. Convenience: Consumers can purchase products or services at any time and from anywhere, since they have access to the internet

2. Wide variety: Online stores usually offer a much broader selection of products than physical stores

3. Price comparison: Consumers can easily compare prices from different suppliers to find the best deals

4. Reduced costs: Companies can save on operational costs, such as renting physical space and employees, when selling online

5. Global reach: E-commerce allows companies to reach a much wider audience than would be possible with a physical store

Challenges

Despite its many advantages, e-commerce also presents some challenges, including

1. Security: The protection of consumers' financial and personal data is a constant concern in e-commerce

2. Logistics: Ensure that products are delivered quickly, efficient and reliable can be a challenge, especially for smaller companies

3. Fierce competition: With so many companies selling online, it can be difficult to stand out and attract customers

4. Trust issues: Some consumers still hesitate to shop online due to concerns about fraud and the inability to see and touch products before buying them

Future of e-commerce

As technology continues to advance and more people around the world gain access to the internet, e-commerce is expected to continue to grow and evolve. Some trends that are expected to shape the future of e-commerce include

1. Mobile shopping: More and more consumers are using their smartphones and tablets to shop online

2. Personalization: Companies are using data and artificial intelligence to provide consumers with more personalized shopping experiences

3. Augmented reality: Some companies are experimenting with augmented reality to allow consumers to virtually "try on" products before purchasing

4. Digital payments: As digital payment options, such as electronic wallets and cryptocurrencies, become more popular, they should become even more integrated into e-commerce

Conclusion

E-commerce has fundamentally changed the way we do business and continues to evolve rapidly. As more companies and consumers adopt e-commerce, it is becoming an increasingly essential part of the global economy. Although there are still challenges to be overcome, the future of e-commerce looks bright, with new technologies and trends always emerging to enhance the online shopping experience

Research reveals high adoption of technologies in Brazilian retail and growth of e-commerce apps

Дослідження проведене Інститутом Локомотива і PwC виявило що 88% бразильців вже використовували якусь технологію або тенденцію застосовану до роздрібно. Дослідження підкреслює що покупка в marketplaces є найбільш прийнятою тенденцією, з 66% приєднанням, слідом за зняттям у фізичних магазинах після покупки онлайн (58%) та автоматизованим обслуговуванням онлайн (46%)

Опитування також показало, що дев'ять з десяти споживачів пріоритетють бренди, які пропонують приємні покупні досвіди, практичність у доставці та дії, спрямовані на стійкість. Renato Meirelles, президент Інституту Локомотива, підкреслює що бразильці все ще купують багато в магазинах фізичних, хоча віддають перевагу купувати певні продукти по інтернету

Хоча фізичні магазини продовжують бути найчастішим досвідом, деякі продукти вже демонструють домінування покупки онлайн, варіюючи за категорією. Електронні та курси різноманітні мають більшу приєднання до e-commerce, поки супермаркети, будівельні матеріали та продукти гігієни та краси все більше купуються в фізичних магазинах

Parallely, ринок додатків електронної комерції є на підйомі. Згідно щорічного звіту Mobile App Trends від Adjust, було збільшення на 43% у установках і 14% у сеансах додатків віртуальної торгівлі до 2023. Бруно Бульсо, COO від Kobe Apps, стверджує що цей зростання відображає зростаючу перевагу споживачів за досвідом покупки мобіль

Латинська Америка виділилася реєструючи збільшення в середньому час витрачено на сеанс в apps електронної комерції, протиставляючи глобальній тенденції. Furthermore, лідерство Shein у рейтингу найбільш завантажених додатків у світі свідчить про необхідність брендів розширювати свої цифрові канали для додатків

Brazil, ранжирована як четверта країна у світі з найбільшими завантаженнями додатків у 2023 році, демонструє зростаючу важливість мобільних пристроїв у житті бразильських споживачів. Експерти наголошують що подорож omnichannel, інтегруючи магазини фізичні та додатки, є визначальним фактором для завершення покупки та лояльності споживача

Essential points for having a competitive e-commerce

Е-коммерція продовжує рости. Цифри Бразильської Асоціації Електронної Комерції (ABComm) вказують на розрахунку R$ 73,5 мільярдів у першій половині 2022. Це стосується зростання на 5% у порівнянні з тим же періодом 2021. 

Цей зростання допоміг через рахунок віртуальних магазинів уможливити продаж продуктів для всіх регіонів Бразилії, for example. Крім надання відмінних подарунків для різних стилів і відзнак. Meanwhile, один важливий момент для повно функціонування магазину є залучена команда

Для того щоб e-commerce експлуатувати потенціал, треба запустити руки від стратегій у всіх секторах – production, stock, logistics, SAC, післяпродажний – щоб запропонувати повний досвід клієнтам. In that case, є три фундаментальні стовпи для електронної комерції процвітати: стратегічне планування, продукти якісної та ефективний САК

Планування полягає в відборі продуктів, які компанія буде продавати, брати хороші фотографії та виробляти тексти та контент творчо, які приваблюють споживача. Також ключово знати партнерів, перевірити термін придатності скорочуваних продуктів, оцінювати форму логістики, дотримання термінів і всі подробиці, які можуть можливо перешкодити досвіду клієнта

Продукти якості є базовою передумовою в будь магазині, або он-лайн, є фізи. Коли купується для власного використання або щоб подарувати, існує вся обережність пошуку версій, sizes, colors, крім інвестиції фінансової та емоційної. In this way, клієнт може взяти до уваги магазин, де зробив покупку і, у наступній нагоді, повернути до місця

СAC диференційований, in turn, може сприяти поверненню клієнтів до e-commerce. Це необхідний інструмент для збиранняfeedbackяк позитивні так і негативні, споживачів, і так, вдосконалити досвід

Звичка купувати по інтернету є реальністю в країні, бо це йдеться про практичний спосіб, efficient, комода, і часто часто, fast, відповідно до процесу логістики. Стало це шляхом, який повинен слідувати в паралелі з фізичним середовищем, тому тому необхідно бути обережним щоб відповісти в найкращому вигляді очікуванням споживачів

Expansion beyond e-commerce: how to differentiate strategies for retailers

With a lot of determination and planning, it is possible to increase profit even in times of crisis. Despite the political and economic scenario in Brazil, allied to the post-pandemic, the Brazilian entrepreneur shows resilience. According to the Companies Map Bulletin, in 2022, the country set a record for opening companies, with microenterprises and individual microentrepreneurs. In the first four months of the year, 1,3 million new companies were born

For those who work in e-commerce, sales showed a decline this year, after theboomdo online during social isolation and closure of physical locations. Research by the Brazilian Association of Electronic Commerce (ABComm) indicates that there was a 5% growth in the first half of 2022, when more than 6% was expected for online sales

In this scenario, those who operate in the segment need to invest in strategies that aim for expansion beyond online sales. In search of a broader audience, that aims to address the demands on various platforms. It is important to broaden the possibilities, combining e-commerce with the option of physical stores, kiosks in shopping malls andmarketplaces.

The units that sell in person provide the opportunity to evaluate the product, check the material and have contact with the item before making the investment. The stimulation of various senses, like touch, smell, hearing, sight and even taste can make a difference in the shopping experience. Personal contact is more welcoming and enhances the reliability of a business. Talking to the seller is a factor that impacts a customer's buying journey, therefore physical stores have this advantage

When the store is on the street, it is possible to offer a more personalized experience, with a focus on the product and the customer. But kiosks in shopping malls and commercial centers also offer the same benefits and score points for their practicality, since the consumer can resolve other pending issues in the same environment

Themarketplace, in turn, it is a business model that revolutionized online retail, connecting different retailers to customers. According to a survey by Ebit Nielsen, these collaborative environments already account for 78% of participation in e-commerce in Brazil. Furthermore, this sales model is one of the consumers' favorites

According to the research by the French company Mirakl, 86% of Brazilians identify themarketplacesas the most satisfying way to shop online. Another opportunity for the entrepreneur to gain strength and go beyond traditional e-commerce – uniting the most diverse possibilities to your business

Tramontina launches B2B e-commerce to expand reach and facilitate business purchases

A Tramontina, renowned Brazilian company of utensils and tools, announced the launch of its e-commerce platform exclusive for B2B (business-to-business) sales and for use and consumption. This initiative marks an important digital expansion of the brand, complementing the traditional service by representatives and offering a new way of interacting with business clients

The new online channel, available in companies.Tramontina.with.br, allows customers to access the company's vast portfolio, which includes more than 22 thousand items. The product range includes everything from household goods and tools to furniture, catering to the hospitality and food service sectors, including restaurants, bears, cafes and hotels, beyond retail, wholesalers and resellers

Among the main benefits of the platform are

  1. Agile and personalized shopping
  2. Complete order management, including those made online and by representatives
  3. Specialized support tailored to the specific needs of each client
  4. Free shipping for orders that meet the minimum purchase amount

This initiative from Tramontina represents a significant step in the digitalization of its sales processes, aiming for a closer relationship with the brand and facilitating the business management of its corporate clients. The company expects that this new B2B sales channel will enhance its market reach and provide a more efficient and convenient shopping experience for its corporate clients

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