As Black Friday approaches, retailers are preparing for an intense sales flow. In addition to all the care with training, stock, marketing and other departments, it is essential that an efficient fiscal management also takes place. In addition to providing a pleasant experience for customers — that may face queues or payment issues when tax failures occur —, good management also involves preparing for possible unforeseen events that do not depend solely on the company
According to Hugo Ramos, CEO ofOobj, national reference in solutions for Electronic Tax Documents (DF-e) and other digital tax demands, the incorrect issuance of invoices can result in fines ranging from 10% to 100% of the value of each one. In times of high demand, this can become a worrying cost for organizations
We cannot underestimate the impact of the fiscal area in moments like this. Black Friday brings many opportunities, but also risks. Especially when the Sefaz will be dealing with a multitude of invoices at the same time, comments the specialist
To assist in the preparation for the date, Hugo listed five of the main tax rejections, that is to say, failures that cause the invoice not to be issued correctly
Rejection 202: Failure to recognize the authorship or integrity of the digital file
This rejection indicates a failure in the 'namespace' of the template file used for the UF, explain the CEO. "Almost always it is about some technical failure in Sefaz itself"
The situation usually resolves itself and you just need to wait a few minutes to reprocess the file. However, if this does not happen, it is necessary to contact the Sefaz of the issuing state
204: Duplicate NF-e [nRec:999999999999999]
O erro surge quando uma NF-e (modelo 55) ou NFC-e (modelo 65) é emitida com a mesma Chave de Acesso de uma NF-e/NFC-e já autorizada. Thus, the note is considered duplicated
It is necessary to change the NF-e number, so that the chosen one has not yet been used, and then resend the document. "This failure is much less common when using a good integrated tax management system", with an updated database, because there is an automatic check for possible duplication, score Hugo
Rejection 210: Invalid recipient's IE
The rejection refers to the issuance of an NF-e with the recipient's invalid State Registration (IE), what often happens due to errors in the number. The IE must have between 2 and 14 numeric characters, and the positioning of some numbers or the check digit may be incorrect
The solution is to check the provided State Registration and correct any errors. If the IE code starts with the number zero (0) and it is observed that this has been suppressed, one should contact the ERP support in use to check the problem. Another alternative is to consult the IE provided on the SINTEGRA website or in the Centralized Taxpayer Registration (CCC) to confirm if it is valid.
Rejection 212: Issue Date later than the date of receipt
Incompatible dates and times can happen due to a matter of minutes. For example, if the note was issued at 3pm, but the local time of the state Sefaz is 2:59 PM, the error can happen. It is also necessary to pay attention to daylight saving time, exemplifies the specialist
Check, значить, if the time of your software is synchronized with the time of the Sefaz in your state, that uses the regional time. Caso o seu sistema ERP esteja utilizando o horário do servidor para preencher a Data/Hora de emissão da NF-e, check if the server is aligned as well. After the correction, just resend the NF-e
Rejection 365: Total of other withholdings differs from the sum of the items
This rejection occurs when an NF-e (model 55) or NFC-e (model 65) is issued and the Total Value of Other Withholdings is inconsistent with the sum of the values of other withholdings of the items subject to ISSQN
Hugo adds: "This is one of the flaws that require a more technical solution, with modification in the XML file of the invoice. The value of the totalization of other withholdings must be corrected, what is in the field: id – W22c
For these and other more specific situations, it is important to be able to rely on experienced professionals in the tax world. For those who want to seek more answers, it is also possible to use theOobj Knowledge Base, that has explanations, examples and solutions for these and hundreds of other tax problems. It is a guide to help for life, not just for Black Friday, закінчує CEO
