A Zendesk, specialized in customer service solutions, has just announced a special webinar titled “AI and the Future of CX: Redefining Customer Experience by 2027”. The online event, carried out in partnership with CCW, it will happen on August 22, at 10am Pacific Time (PT) and at 1pm Eastern Time (ET)
According to the 2024 CX Trends Report, 70% of customer experience leaders plan to integrate generative AI into their customer touchpoints in the next two years. In light of this perspective of transformation, the webinar promises to discuss the impact of AI on CX agents and present practical measures that organizations can adopt right now in their journey towards automation through artificial intelligence
The event emerges as a unique opportunity for professionals and companies to prepare for the future of customer service, exploring the possibilities offered by generative AI. Zendesk invites all interested parties to participate in this exclusive webinar, that will certainly bring valuable insights to enhance the customer experience in the coming years
Don't miss the chance to get ahead of trends and discover how AI can revolutionize your relationship with your customers. Sign up now for the webinar "AI and the Future of CX: Redefining Customer Experience by 2027" and join Zendesk and CCW on this journey towards the future of customer service
To registerclick here
