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    StartArticlesBeyond automation: the impact of supply chain technologies on...

    Beyond automation: the impact of supply chain technologies on innovation and business growth

    Supply chains are the backbone of any company that manages products, stocks and warehouses. To remain competitive, companies should adopt technologies that optimize these essential processes. According to data from the Brazilian Association of Logistics OperatorsAbol, Brazil recorded an impressive increase of 35% in the number of distribution centers (DCs) between 2019 and 2023. This growth was more significant in the South and Southeast regions, directly linked to the advancement of e-commerce. With the expansion of online retail sales, there is a growing need for greater visibility of inventories and faster and more agile distribution networks.

    The rapid growth of supply chains highlights the need for the adoption of advanced logistics technologies. However, many companies underestimate their potential, seeing these tools only as ways to automate routine tasks. In reality, modern supply chain technologies go far beyond automation, acting as catalysts for innovation, operational excellence and value generation in all areas of the business.

    The role of WMS in efficiency and growth

    Consider the Warehouse Management System (WMS), a fundamental technology for supply chain optimization. When implementing a WMS, companies not only digitize their operations, but they transform them. A WMS improves operational efficiency by increasing agility, what is reflected in faster delivery times for customers. He maximizes the organization of the warehouses, allowing for better use of space and the reduction of operational costs.

    Furthermore, WMS solutions work in an integrated manner with robots to automate repetitive and dangerous tasks. This integration reduces the physical effort of workers, minimizes errors and accelerates processes, promoting a safer and more productive work environment.

    Improvement in customer experience and financial return

    The increase in operational efficiency generates a positive effect on customer satisfaction. Faster and error-free deliveries result in more satisfied and loyal consumers to the brand. This strengthens the company's reputation, facilitating the attraction of new customers and the growth of sales.

    The financial impacts of the digitalization of the supply chain are also significant. UmMcKinsey studyrevealed that Brazilian companies can increase their EBITDA by up to 4% through the digitalization of the supply chain.

    The global adoption of WMS is growing, and Markets and Markets projects a compound annual growth rate of 16,3%between 2024 and 2029. By the end of this period, the market is expected to reach US$ 8,6 billion, demonstrating the growing dependence on these systems.

    Data-driven decision making

    One of the main advantages of digitizing supply chain management is the ability to generate and analyze comprehensive data. With real-time insights, companies can identify and resolve bottlenecks, anticipate possible interruptions and make informed decisions based on accurate data about storage and movement of products. This level of visibility drives innovation in logistics, sales strategies and technological investments, ensuring that companies stay ahead of the competition.

    Beyond automation: unlocking growth and innovation

    The integration of technologies in the supply chain represents much more than the automation of manual processes. These tools empower companies to innovate, optimize operations and achieve sustainable long-term growth. Companies that adopt this digital transformation position themselves to thrive in an increasingly complex and dynamic market.

    In summary, investment in technology for the supply chain has ceased to be optional and has become essential. It allows companies to go beyond automation, promoting innovation, increasing efficiency and driving sustainable growth. The future of supply chain management lies in the adoption of these technologies to unlock new opportunities and maintain a competitive advantage in the global market.

    Tiago Dantas Tiago Dantas
    Tiago Dantas Tiago Dantas
    Tiago Dantas is Territory Manager LATAM at Infios.
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