A Starlink, SpaceX satellite internet company, completed three years of operation in Brazil in 2025. The company has approximately 313 thousand accesses, according to the latest balance sheet conducted by the National Telecommunications Agency (Anatel) in November of the previous year. This scope makes the company the 16th largest in the Brazilian internet market, but a leader in the satellite connection segment, concentrating almost 60% of the subscribers in this segment. However, the number of complaints against her also increased exponentially, reinforcing the importance of the role of specialized providers in connectivity solutions
Elon Musk's company offers high-speed, low-latency internet through a constellation of satellites in low Earth orbit, promising a fast and stable connection, even in remote areas or without terrestrial infrastructure. In this scenario, your service is ideal for smaller businesses and those located in remote areas, but it may not be the best choice for larger companies. As a reflection of these subtle pros and cons that are not popularly known, the volume of complaints against the company increased by 168% in 2024 in Brazil compared to the previous year, according to the Reclame Aqui platform, reinforcing the importance of understanding the recommended uses for satellite connection and professional support for its hiring
Many people have heard about Starlink and its expansion, but not everyone knew that its use is not the most suitable for all cases.Companies aiming for stability, security and quick resolution service should prioritize other formats, and the lack of this knowledge caused the connection proposed by the company to be perceived negatively by many people. Our expertise in connectivity solutions is a key differentiator for companies seeking a specialized provider capable of delivering the best connection to them, affirmsMurillo Carvalho, Briskcom Operations Director, a provider specialized in high-reliability satellite connectivity solutions
According to the expert, Starlink is a good option for residential users or small businesses that need fast and affordable internet. However, for more robust companies that depend on a stable and secure connection for their operations, the north american service may not be the best choice. Despite its positive points, she does not offer guarantees of availability or quality of service, and your customer service is limited. For companies that rely on a stable and secure connection, it is important to rely on a specialized supplier, that can offer quality service and prompt assistance, affirms
