A Real Travel Insurance, pioneering company in Brazil and originating from Rio Grande do Sul, celebrates 15 years of operation in 2024, expanding your services and improving customer service. Since its foundation, the company has already served more than 1 million and 400 thousand travelers
It all started in 2008, when three Brazilians, Rafael Antonello, Diego Dias and Gabriel Engel, they shared a room in London and had their first contact with online travel insurance comparison sites. In 2009, the project came to life in Brazil, with the creation of Real Travel Insurance, the first travel insurance comparator in the country
The platform allows travelers to get travel insurance quotes, indicating origin, destination and boarding and disembarking dates. The tool presents packages from various insurance companies, with up to one year in advance, and allows the selection and purchase of the package directly through the website. It is worth remembering that travel insurance is mandatory in various parts of the world, like in Europe, it is recommended for travel in general
The quotation process, presentation of options and acquisition of the package by the client can be done in three minutes, Hugo Reichenbach stands out, operations director and partner of Real Seguro Viagem. "The person compares the plans offered by the various partner insurance companies", both in terms of prices and benefits, and choose the option that best suits you, adds
In 2023, Real Seguro Viagem intensified its presence at tourism industry events to gather ideas and feedback directly from industry professionals. The company has stood out for offering options that meet the specific needs of each traveler profile, including plans with specific coverage for the elderly, pregnant women, athletes and motorcycle travelers, in addition to plans with coverage for covid-19
Another significant advancement was in customer service. "We created an app", called 'Your', that puts the traveler in direct contact with the insurance company. We work to ensure that the person feels confident in purchasing the most suitable plan and knows how to proceed if they need to use the insurance, explain Reichenbach
The company, despite being registered with CNPJ in Porto Alegre, adopts the concept of digital nomad since 2015. Your team of over 40 collaborators is spread across more than ten cities in Brazil
Since its first steps in London, Real Seguro Viagem has reached important milestones. In 2012, launched an affiliate program to support travel bloggers. In 2015, adopted the digital nomad model. In 2019, was selected by Scale Up Endeavor, program that boosts innovative ventures. The covid-19 pandemic in 2020 brought challenges, but the company guaranteed the refund for all customers who could not travel
In 2020, Hugo Reichenbach joined the society, leading the rebranding and restructuring of various processes. In 2024, Real Seguro Viagem continues to grow, aligned with changes in the way of traveling and tourism trends
