Leader in chat commerce in Brazil and WhatsApp Business Solution Provider (BSP), a OmniChatannounces the launch of OmniCast, a biweekly videocast that will feature success stories, market insights and future perspectives on the use of messaging channels in business transformation. The project debuting on the 16th aims to strengthen the dialogue between brands seeking to enhance their digital presence through omnichannel strategies
OmniCast will be available on multiple platforms, includingYouTube, Spotifyand social media such asInstagramandLinkedIn, allowing marketing professionals, sales and customer service follow the discussions in the format of your choice
The idea came to connect our clients and partners around the best practices of chat commerce. With this new space, we want to show how companies are transforming their operations and results by centralizing their communication channels into an integrated strategy, explain Mauricio Trezub, CEO of OmniChat and host of OmniCast
Each episode, the videocast will feature representatives from different market segments, from clients who use the OmniChat platform to partners. The guests will share real experiences on how they automated processes, sales increased and the customer experience improved
OmniChat was founded in 2016 and currently serves more than 500 brands, offering technology that combines artificial intelligence and humanized service to create complete communication experiences. The platform operates on the SaaS (Software as a Service) model and provides companies with reduced operational costs while enhancing sales results and customer satisfaction
The first episode of OmniCast will feature a renowned fine gift brand that managed to increase revenue using Whizz, the OmniChat AI
