StartNewsSubscription market: why e-commerce is still not fully leveraging it

Subscription market: why e-commerce is still not fully leveraging its potential

The subscription market in Brazil has been consolidating as one of the most effective strategies to ensure financial predictability, customer loyalty and sustainable growth. But, even with all the positive signs, many e-commerce sites are still failing to take full advantage of this sales and payment alternative

While the model is widely used in digital services (such as streaming, telephony and internet, physical products still have a lot of room to grow. Wine signatures, specialized books and clubs have been gaining strength, but still represent a small share compared to the potential

The main advantage of the recurrent model in e-commerce lies in three pillars

  • Predictable and scalable revenue
  • Continuous relationship with the client
  • Greater understanding of consumer behavior

These points strengthen strategies like upselling, cross-sell, increase in average ticket and reduced dependence on seasonal sales

Offering a subscription goes beyond practicality. It's about building a relationship with the customer. Here, personalization and convenience are key words. The consumer wants control: they need to be able to edit their subscription, pause deliveries, change payment method and, of course, be treated exclusively, affirmsMariana Coltro, Sales Manager at Lyra

Platforms like theCyclopaythey already work with this vision — integrating flexible plan management, multiple payment methods (credit card / Pix / boleto), communication ruler and unified reports. This not only simplifies the operation but also gives autonomy to the end customer

Signature is more than revenue: it's relationship. At Cyclopay, we believe that the subscription model is a bridge between financial efficiency and closeness to the customer. The market is ready, the consumer is already accustomed, and now e-commerce needs to adapt, invest in technology and turn this opportunity into a competitive advantage, complements Mariana

The advantages and functionalities of recurring payments can be seen at Bett Brazil, the largest innovation and technology event for education in Latin America, at the Cyclopay space (booth Q 170), that will be held from April 28 to May 1, at the Expo Center Norte in São Paulo, with free admission

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