A Nortrez, technology hub focused on bringing Latin American companies closer to cutting-edge software on the world stage, announces a partnership with Document360, brand of the Indian developer Kovai.Co, reference in the B2B SaaS sector. The platform, AI-powered knowledge base for software projects and documentation, arrives in the country through Nortrez, which will be responsible for its distribution in Latin America
With Document360, it is possible to create rich documentation and knowledge base for internal and external offers, in an uncomplicated way. The solution can be customized to meet the needs of companies of varying sizes, All with easy-to-configure features.
Some of the main functionalities of the tool are: maintaining a single source of information within an organisation, creating, managing and sharing technical and process documentation, use a knowledge base with useful information to reduce the number of tickets and the manual work of support agents, which generates scalability in operations, In addition to integrating your API documentation from other platforms like Github and Swagger, for example, in a public or private documentation, by making their APIs available on an easy-to-use portal, explain theHead of New Brands at Nortrez, Eduardo Schio.
In this way, the platform allows to manage several project documentations, set up user teams, API support, make the flow of internal information more dynamic and visualize analyses that will help keep the content of the knowledge base up-to-date and relevant at all times. McDonald’s, Virgin fish, The Insider, Ticketmaster and Access are some of the companies that have already bet on the solution.
When we look for innovative partners, We opt for tools that solve not only current pains, but also challenges that the market will still face in the near future. The idea is to be prepared to meet the demands that will come., highlights theCEO of Nortez Alexandre I'm going to.
Currently, to Nortrez, partner responsible for bringing Document360 to Brazil, has over 1300 customers and nine brands in its portfolio (Attemics, Chatlabel, Freshworks, GoTo, The winter, The LastPass, Monday.with, Zluri and, now, the Document360). The hub proposes a new look at the adoption of technologies for management, focusing on experiences between managers, employees and customers from the resources, thus creating more efficient operations, competitive and adored
