THEWebfones, largest e-commerce specialized in telephony and games in Brazil, was indicated to theReclame AQUI Award 2024, that highlights companies with the best reputations and services, based on the active participation of consumers, within the category of Telephony and Accessories – E-commerce. To be indicated, companies need to have a positive service history and resolve complaints on Reclame AQUI. A votingis available until September 30.
With more than 12 years of experience, Webfones has established itself as the largest specialized portal in telecommunications and games in Brazil for the B2C market, counting on the most important brands in the Brazilian market. Furthermore, the company is one of the major partners of the Mercado Livre Marketplaces, Amazon and Shopee.
"The indication validates our daily effort to meet and exceed our clients' expectations", also assisting in building our reputation. Making a reflection, offering a positive experience to the customer has ceased to be a differentiator and has become a necessity, because consumers are becoming increasingly demanding regarding the shopping experience. To stand out, it is crucial to provide an intuitive and informative environment, in addition to having qualified service, innovative and safe. Being in this award shows that we are on the right track. "We won the award in 2020 and we are very confident for 2024", says Guilherme Ribeiro, Head of Webfones
In the penultimate edition of the award, in 2022, there were 17,5 million votes, a historic record at the RA Award, sign that trust writes great stories of reputation. “This positively and strongly reflects on brand positioning in such competitive markets, and in trust and reputation for consumers, which have been seeking this attribute at any stage of the buying and research journey. The indication places, literally, the brands in a showcase. To get an idea, no Reclame AQUI, there are more than 650 thousand registered companies, and, among them, this year, 1.684 are finalists in the award, in 198 categories. We expect a highly competitive Reclame AQUI Award in 2024, the popular vote, that is about to begin, it will be tight”, evaluate Felipe Paniago, co-founder and CMO of Reclame AQUI.
Already for companies, being one of the nominees and having all the recognition to win the trophy in one of the categories further values the story of each one. Be it a seal of indication or a champion trophy, a weight attributed to the brand is immeasurable in the market, and an extra point of security and trust in front of consumers and clients.
For more information about the Reclame AQUI Award and how to vote, visitComplain Here – Award
