The Pompéia, one of the largest retail brands in the South of the country, won an important national recognition and took 1st place in the Reclame Aqui Award 2024, in the Fashion and Clothing E-commerce category. This is one of the most prestigious awards in Brazil, that highlights the brands with the best reputation for customer service
The Reclame Aqui Award, that celebrates its 14th edition this year, is divided into two stages. In the first phase, interested companies need to meet a series of requirements to register. Already in the second phase, the selected brands go through a public vote, for the direct participation of consumers from all over the country
"The award is the recognition of all our work in service and the trust we have established with our clients". Our dedication is always to provide the best shopping experience, whether in our physical stores or in e-commerce, says Ana Paula Ferrão Cardoso, Marketing director, CRM and E-commerce