A Connectly, leader in conversational artificial intelligence (AI) for businesses, announces a new fundraising of R$ 110 million, a round of Serie B led by Alibaba, with the participation of Unusual Ventures, Volpe Capital, RX Ventures (of the Renner Group), Falabella Ventures and Philippos Kourkoulos Latsis. Founded in 2020, in Silicon Valley, by veterans of big techs like Facebook, Google, Uber and even NASA, the company uses proprietary generative AI models and has helped retailers around the world expand their businesses through personalized messaging, a service available 24 hours a day
This Series B investment occurs after a significant year in the history of Connectly, what does your Series A funding include, in October 2023, marking your entry into the US market. Still in 2023, the company launched its advanced product recommendation assistant, a Sofia AI, and, as a result, almost doubled its revenue and the staff count in the last year. In this context, Brazil emerged as the company's main market, representing about 40% of its global revenue. Because of this, it was necessary to strengthen the team around here: currently, 24% of your employees are Brazilian. In the country, among the main clients are names like Lojas Renner, Pure life, Daki and São João Pharmacies. For 2025, the expectation is to see your revenue grow twofold, globally
Connectly's no-code platform allows companies to create interactive campaigns instantly and use AI to automate two-way conversations at scale, both potential leads, how much with loyal customers. With that, technology provides tangible results for its clients, as greater conversion, greater user engagement, improvement in satisfaction and loyalty
"Now, more than ever, customers seek personalized interactions with retail and e-commerce brands, explain Stefanos Loukakos, co-founder and CEO of Connectly. "We are working vigorously to bring conversational AI to brands around the world", creating more personalized interactions at scale. We have achieved a lot in the last year, including the launch of the product search and recommendation feature with Sofia AI for e-commerce. The support of Alibaba, one of the largest retailers on the planet, is profoundly impactful for our potential and will allow us to continue investing in our proprietary models and scale our business, complements Loukakos
Alibaba has been seeking to establish partnerships with innovative companies that are paving the way in their industries. It was exactly this aspect that they observed in the proposal and actions of Connectly, due to its AI-driven conversational model. Because of this, Alibaba says it is eager to follow the future journey and impact of Connectly on brands around the globe
