Fernando Baldin

Fernando Baldin, country manager LATAM of AutomationEdge, he is a professional with a solid background of over 25 years of experience in the areas of Commercial Management, Human Resources Management, Innovation Management and Operations Management. During his career, he demonstrated his exceptional ability to lead teams and provide high-level corporate services for large accounts, including prominent names like Boticário, Honda, Electro, C&C, Volvo, Danone, among other prestigious clients. Throughout his career, led strategic projects of critical importance, including the creation of the Financial Model for Contract Control of the Company, the structuring of Strategic Planning, the development of the MEFOS (Lean) Model of Services and the implementation of the Knowledge Management Portal (KCS). Your dedication to innovation is a constant, keeping a watchful eye on new opportunities and trends in the industry. Fernando Baldin has an impressive list of certifications, including ITIL Manager Certified V2, PAEX - FDC, ITIL V3 Expert and HDI KCS. Furthermore, he plays an important role as a Member of the Strategic Advisory Board of the Help Desk Institute, demonstrating its ongoing commitment to promoting excellence in customer service and service management practices