Artificial intelligence (AI) has been increasingly present in our daily lives, from algorithms that recommend movies and music to medical diagnostic systems and autonomous cars, your advances have been rapid and impressive, raising questions about the future of technology and its impact on society. According to the Gartner report of 2024,it is expected that, until 2027, 70% of business interactions will involve some type of AI, but those with the greatest decisive impact will still depend on authentic human connections. Therefore, the central question is provocative: in the future, what will really make a difference, machines that calculate or people that feel
With each advancement of AI, we are forced to look inward. After all, what it really means to be human? The answer lies in the emotions, in resilience and the ability to lead with purpose. Today, emotional intelligence is not just desirable, it is essential to navigate a world that is changing at an exponential pace. A study by TalentSmart (2023) reveals that 90% of high-performing professionals have high levels of emotional intelligence, while only 20% of low-performing people demonstrate this skill.Want a practical example? Think of the leader who prioritizes connection with their team they listen, adjusts, act with empathy. This leader not only inspires – he builds a culture that no machine can replicate
However, the rapid advancement of AI also raises concerns. One of them is the impact on the job market, with the possibility that machines will increasingly replace workers in various professions. The World Economic Forum, in a 2023 report, it is predicted that 85 million jobs could be replaced by automation by 2025, but, at the same time, 97 million new jobs will be created, especially in areas that require human skills, as critical thinking, creativity and emotional intelligence.In light of this,it is necessary to point out: the dependence on AI is dangerous. For example, when leaders base their decisions solely on data, they lose something essential: the vision, because AI can say the "how","but never the 'why'", the algorithms identify patterns, but they are unable to deal with ambiguity – the ground where the greatest opportunities are born. AND, yet, here's another warning: organizations that dehumanize their operations in the name of efficiency are digging their own graves, clients can admire technology, but they trust people and teams respect processes, but leaders follow
Now, an inevitable question: how are you preparing to lead in this constantly changing world? Keeping up with technology is no longer a choice, it is an obligation. But, attention: this is just the beginning. More than ever, it is essential to go beyond machines and invest in what makes us unique – our ability to understand, adapt and inspire. This is the moment to develop something deeper: charisma in all its dimensions, the emotional intelligence that connects, the social intelligence that builds genuine relationships, the contextual intelligence that allows us to navigate complex scenarios, these are the true differentiators of a leader who wishes not only to survive, but to thrive in a world driven by change. Because, in the end, technology can simulate almost everything, less what makes us human
In the world we are building, everyone's priority should be clear: to develop emotional intelligence. And here is the crucial point: emotional intelligence is not a gift reserved for a few ,by luck, it can be learned, enhanced and transformed into its greatest competitive advantage. Everything starts with a decision: to improve. Cultivating this skill is not a luxury; it is a necessity. It is what separates leaders who inspire and transform from those who will be forgotten, because in a scenario where machines do more, but they feel less, whoever masters the art of connecting emotionally will always be indispensable
Finally, the future does not belong exclusively to AI, not even emotional intelligence. He belongs to those who know how to integrate these two forces. Leaders who master technology, but maintains the human touch, they will be the true protagonists of this new era
By Éric Machado, CEO of Revna
