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    Monthly Files: August, 2024

    Freshworks and Nortrez Announce Partnership to Transform Customer Service in Brazil

    A Freshworks, global provider of customer engagement software, and Nortrez, Brazilian technology and innovation company, they announced a strategic partnership today

    Why the “AI Law” could stagnate Brazil in the technological innovation scenario and make the country unproductive in the sector

    In an increasingly technology-driven world, the dissemination of Artificial Intelligence (AI) is already a reality. That's why, her regulation

    OmniK strengthens senior leadership with hiring of former VTEX and TOTVS employee

    A OmniK, main solution in Brazil for e-commerces that want to expand their operations without the complexity of managing additional inventory, announces Pedro Scripilliti

    New 'Universal Customer Experience' Concept Gains Traction in Brazil

    An innovative concept is transforming the way companies approach customer experience in Brazil. The Universal Customer Experience (UCE), or Experience

    Br24 invests in artificial intelligence to improve customer relationships through the virtual assistant Biatrix

    A recent survey by the artificial intelligence developed by Microsoft revealed that 74% of micro, small and medium enterprises in Brazil have already adopted the technology

    US Media Announces Rafael Magdalena as Director of New Business Unit: US Media Performance

    A US Media, media solutions hub in Latin America, announced today the appointment of Rafael Magdalena as Director of the newly created unit

    9 lessons to learn from Netflix and Spotify about Artificial Intelligence and personalization

    In an increasingly competitive and consumer-centered market, personalization has become an essential tool for winning and retaining customers. In this scenario

    Logistics and aesthetic marketing: a long-standing partnership

    The relationship between logistics and marketing is not the first thing that comes to mind when considering the aesthetics market. Even so, she

    Global E-commerce Should Reach US$ 11,4 Trillion in 2029, Driven by Alternative Payment Methods, Reveals Study

    Global e-commerce is on track to reach a transaction volume of US$ 11,4 trillion in 2029, marking a growth of 63% in

    Companies Step Up Efforts to Prevent Cyberattacks During Holiday Shopping Season

    With the approach of high demand dates, like Christmas and Black Friday, e-commerce in Brazil is preparing for a significant increase
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